Shipping Policy
Shipping Policy
We process and ship orders with care, as all jewelry items are delicate and require safe handling.
Processing Time
- Most orders are processed within 10–20business days.
- Custom, engraved, or made-to-order jewelry may take 10–20 business days.
Shipping Methods & Time
- Standard Shipping: 10–20 business days
- International Shipping: 10–20 business days (depending on destination customs)
Packaging
All orders are shipped in protective jewelry packaging to prevent damage during delivery.
Order Tracking
Once shipped, you will receive a confirmation email with a tracking number.
Undelivered / Lost Packages
If your package is lost, damaged, or missing, please contact us within 7 days of delivery. We will review and assist with a replacement or refund.
Shipping Fees
Shipping costs are calculated at checkout based on weight, location, and shipping method.